FAQ

Q

What if I receive defective products?

A

Customer satisfaction is our priority. We thoroughly inspect all goods before shipment. However, if any quality issue is confirmed to be our fault, we will promptly replace the defective parts or offer a refund according to our warranty policy.

Q

Can you help me develop the market in my region?

A

Yes, we value long-term partnerships. We offer strong support to our distributors, including competitive pricing, technical data, marketing materials, and product training. We can also discuss exclusive distribution agreements for certain regions.

Q

I need a product that's not on your website. Can you make it?

A

Definitely. Please send us your samples, technical drawings, or specifications. Our engineering team will evaluate them and provide a feedback and quotation for your custom project.

Q

How can I get a quotation?

A

Please contact us via Email or WhatsApp with the following information: 1) Product name/description; 2) Car make, model, and year; 3) Quantity you need; 4) Any special requirements. We will provide a detailed quotation promptly.

Q

What is the best way to contact you?

A

You can reach our sales team through: WhatsApp: +86 19031950679 (for quick response) WhatsApp: +86 18730165019 (for quick response) Email: salesxinan@gmail.com (for formal inquiries and details) Email: runas5093@gmail.com (for formal inquiries and details)

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